Privacy Policy
Rock Cottage Travel Agency LLC and Rock Cottage Studio LLC, (parent companies of Schur)
Last Updated: February 11, 2026
At Rock Cottage Travel Agency LLC and Rock Cottage Studio LLC, we respect your privacy. This policy explains how we handle your information when you buy merch at our shows or through our website. It also explains how we use your data if you sign up on our fan engagement platform, FanPad.
1. Information We Collect
The information we collect depends on how you choose to shop with us:
- At the Merch Table (In-Person): We do not automatically collect your personal details. Providing your email address, name, or phone number is strictly optional and is used only if you request a digital receipt.
- Online Orders (WooCommerce & Shopify): To fulfill and ship your orders, we must collect your name, email, shipping address, and billing information.
- Marketing Signup: If you voluntarily sign up for our Fanpad list (via a physical sheet or QR code), we collect your name and phone number/email for marketing purposes.
2. How We Use Your Information
We use your data strictly for:
- Order Fulfillment: Getting your online orders delivered to your door.
- Digital Receipts: Sending a record of your in-person purchase if requested.
- Fan Engagement: Sending updates via Fanpad if you have explicitly opted-in.
3. Third-Party Partners
We use trusted partners to facilitate our sales and marketing. Each has its own privacy standards:
- Payments (Stripe): Processes all credit card transactions. We never see or store your card numbers.
- Marketing (Fanpad): Manages our email and SMS fan lists.
- Online Stores (WooCommerce & Shopify):
- Shipping (Pirate Ship):
4. Your Rights
You may ask us to delete your data or unsubscribe from marketing at any time. For any data-related questions, please contact us at: rockcottagestudio@gmail.com.